The principle of Accelink's service is to provide excellent technical support, to emphasize on client's demands, to achieve client's satisfaction, and to obtain double-win in the long run.

Our technical support team, which consists of several experts with profound knowledge and rich experiences in optic-electronic components and optical fiber communication system, can provide customer timely and comprehensive technical support.

Service Policy

• Reply to customer service request within 24 hours;
• Free replacement or maintenance for any quality problems within warranty period;
• 20~30 years maintenance service. Material cost will be charged;
• Provide technical training courses and materials based on the technical requirement of the product series.

Service Hotline

China Service
Tel:  +86-27-87691238
        +86-27-87691576
Fax: +86-27-87691456

Global Service
Tel:  +86-27-87693944
        +86-27-87692533
Fax: +86-27-87691105

Instant technical supports

Please contact Accelink local representative office to request instant technical service.